FAQs
Welcome to the IT GIRL LUXE FAQs page, where we aim to address all your inquiries and provide you with the information you need to make your luxury bag shopping experience seamless and enjoyable. We're passionate about offering a curated selection of luxurious and branded bags that elevate your style and reflect your sophisticated taste. Whether you're seeking clarification on our product offerings, shipping policies, or return procedures, we're here to assist you every step of the way.
Frequently Asked Questions
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also accept PayPal for secure and convenient transactions.
Do you offer authentic branded bags?
Yes, we guarantee that all branded bags available at IT GIRL LUXE are 100% authentic. We source our products directly from authorized retailers and distributors to ensure the authenticity and quality of every item.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
What are your shipping options and delivery times?
We offer standard and expedited shipping options for domestic and international orders. Delivery times may vary depending on your location and chosen shipping method. Once your order has been processed, you will receive a confirmation email with tracking information to monitor the status of your delivery.
Can I cancel or modify my order after it has been placed?
We strive to process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible. Once an order has been shipped, we are unable to make changes.
Do you offer customer support?
Absolutely! Our customer support team is here to assist you with any questions or concerns you may have. You can reach us via email at itgirlluxeboutiquellc@gmail.com and we'll be happy to help.
Can I return a product if it is damaged or defective?
Yes, if you receive a damaged or defective product, please contact us immediately. We will arrange for a return or exchange and ensure that you receive a replacement product promptly.
How can I stay updated on new arrivals, promotions, and events?
Stay connected with IT GIRL LUXE by subscribing to our newsletter and following us on social media. You'll be the first to know about new arrivals, exclusive promotions, and special events. Join our community of stylish individuals and elevate your luxury bag game.